How I lead
Director with 18+ years of UX experience leading enterprise platforms, design systems, and post-acquisition consolidation. Built and scaled design organizations from the ground up, partnering with product and engineering leadership to embed UX purposefully into all deliverables. More recently, integrating AI-assisted workflows into the delivery process — practically, not experimentally — to help teams move faster without sacrificing quality.
UX embedded purposefully into deliverables — not bolted on after decisions are made. The first weeks of any engagement are diagnostic: understanding business problems, org dynamics, and what success means to the people evaluating the work.
Most design problems turn out to be org problems in disguise. Ran workshops to align stakeholders and drive organizations toward clarity — reframing the brief when the stated problem wasn't the real one.
My job is to remove obstacles and raise the bar at the same time — that requires fluency in two directions. As comfortable in a C-suite conversation as in a design critique.
Team culture built on ownership over work and accountability to others, not just to process. Managing up clears the path. Managing down means pushing people to ship before they're comfortable — feedback matters more than a finished product.
Active mentor for emerging designers and UX leaders through collaborative team environments and industry communities including UXPA. Promote growth of soft skills — communication, collaboration, adaptability — alongside craft.
Partnered with product and engineering leadership to embed UX purposefully into deliverables — not as a service called on at the end, but as a discipline built into how teams operate.
Navigated the intersection of user needs, business priorities, and technical constraints in highly regulated environments — healthcare, financial services, enterprise B2B — where design has to prove its value before it earns a seat at the table.
Built delivery workflows and governance standards that applied across diverse engagements and scaled across teams.
Managed cross-functional UX and front-end teams across a portfolio of enterprise clients in healthcare, banking, and beyond. Each industry has different constraints, different users, different stakes — the underlying challenge is consistent: earning organizational trust in design and making complexity navigable.
After 18 years across healthcare, health insurance, banking, retail, enterprise B2B, and data centers, the patterns are recognizable and solutions are portable. No attachment to conventions that don't serve the work.
AI-assisted workflows are part of how I work now — practically, not experimentally. Claude and Gemini are active in the delivery process: wireframing, research synthesis, prototyping, QA. I work closely with development leadership to maintain human review and quality control at every stage.
The goal is straightforward: help teams move faster without sacrificing quality. AI removes the low-value work that gets between designers and the actual thinking. That's where the leverage is — not in replacing judgment, but in sharpening it.
I'm also building toward helping organizations integrate AI into their products and workflows thoughtfully — treating it as a design problem with the same rigor as any other UX challenge.
Built and scaled design organizations from the ground up — partnering with product and engineering to embed UX purposefully into all deliverables.
Executive summary
Outside of work I run, hike, and bike — competitively against myself more than anyone else. The same instinct that pushes me to learn a new industry or rebuild a UX process is the one that gets me out the door early.
I also shoot photography. I minored in it at the Myers School of Art at the University of Akron, and living in Colorado makes it easy to keep at it — there's no shortage of things worth photographing. It's where the part of my brain that doesn't need to justify itself with business outcomes gets to live.